In the event of having to report a claim to us please notify us on 01702 225 440 during normal business hours or email us as soon as possible.
To enable any claim to be dealt with promptly please provide the following:
Shipping Line: Within 3 days from the time of delivery.
Airline: Within 14 days from the time of delivery
Road: Within 7 days from the time of delivery.
Please note that this is not a full list. Additional documentation could be requested depending on the specific circumstance of the claim
Mobile Phones - Bullion, precious metals, diamonds, precious stones and the like - Cash, bank notes, treasury notes, stamps, bonds, securities and the like - Tobacco, cigarettes and cigars - Livestock - Microchips and SIMMS/DIMMS and similar
Jewellery, watches and the like - Drugs pharmaceuticals and medicines - Fresh meat, fish, vegetables and/or perishable foods of whatsoever nature.
Call us at 01702 225 440
Within 24 hours or next working day